Consultations

Our clinic and hospital are open every day, so please telephone (03) 9646 5300 for appointments and advice.

For urgent/emergency cases during clinic hours patients may be brought to the clinic for prompt attention. Please ring first to let our staff know you are on your way.

Outside clinic hours, emergency services are provided by specialized centres, the closest being:


Animal Accident and Emergency Pty Ltd
72 Hargreave Avenue,
AIRPORT WEST
PH:  9379 0700


Southern Animal and Emergency Centre
248 Wickham Road,
HIGHETT
PH:  9532 5261

Surgery

We have a fully equipped modern operating suite, in our hospital where we carry out major surgical procedures, as well as x-ray and dental facilities.

Elective surgery is booked in advance. Animals are usually admitted between 8.00 am and 9.00 am Monday to Friday or by arrangement.

No food or drink should be given on the morning of admission.

Discharge from hospital is usually between 4pm and 7pm.

Anaesthetics and Pain Relief

Prior to undergoing an anaesthetic, all animals will receive a complete physical examination. With the proper use of safe, efficient and modern anaesthetic equipment and drugs, the possibility of an untoward anaesthetic reaction is unlikely.

During anaesthesia, respiration and heart rate are monitored continuously. We have a policy of appropriate analgesia (pain relief) to maintain the comfort and safety of our patients.

Hospital

Our hospital is fully air conditioned and heated and has several separate wards for the safety and comfort of our patients. 

The intensive care ward allows for continuous monitoring of ill patients and those recovering from anaesthesia.
An isolation ward prevents cross infection when animals are hospitalised with infectious diseases.

You are welcome to visit your pet in hospital to discuss treatment and progress.

Vaccinations

Vaccinations and health checks are scheduled according to the age and health of your pet. Puppies can complete their vaccination course at 10 -12 weeks of age to allow early socialisation. We offer the 3 yearly vaccination protocol for Distemper, Hepatitis and Parvovirus. Cats have yearly vaccinations and check ups.

A.Q.I.S. Accredited vet

If you are taking your pet overseas our A.Q.I.S Accredited vet can help you with matters pertaining to export. Please phone on 9646 5300 and ask to speak to Dr. Julie Paris

House calls

If you can't come to us, pick up, delivery or house calls can be made by prior arrangement.

Purchase of Prescription Medications

Many drugs have legal restrictions on their use. To ensure that your repeat medications are approved and prepared for your arrival, please phone in your request.

Sometimes it is necessary to re-examine an animal before a new prescription of medication can be issued.

Microchip implantation

A microchip implanted under the skin of your pet is invaluable if your pet should go missing and is now a legal requirement.

Hydrobath

Our hydrobath is available to our clients for a small fee to wash their dogs, please speak to one of our nurses to make a booking.

Pet Food and Prescription Diets

We have a large range of pet food and prescription diets and also pet care products and accessories. 

If we haven't got a particular item in stock we are happy to order it for you.

Digital radiology

We provide a digital x-ray facility. This machine gives instant images and is a rapid method of taking x-rays which means your pet needs less sedation or anaesthesia. This system also gives high quality images that can be sent via email to specialists if necessary.

In-house pathology machine

Our in-house pathology machine enables us to offer on the spot blood tests. This is very helpful as we can find out on the day if the patient has any pre-existing disease before a general anaesthetic is given. Monitoring a patient's progress during treatment is also facilitated.

Our Fees

All accounts are payable at the time of consultation or when a hospitalised patient is collected from the clinic. Please enquire about our Pensioner discounts.

We accept cash, cheque, Visa, Mastercard, American Express and EFTPOS

To avoid any misunderstandings you are encouraged to enquire about our charges.